LABOUR and Social Security Minister Brenda Tambatamba has
disclosed that since the launch of the Zambia employment and labour management
information system (ZELMIS) which was streamlined to manage employment and
related data it had so far recorded over 100 cases.
Ms Tambatamba said the ministry was also implementing the
citizen support portal, a comprehensive digital platform developed in
collaboration with the smart Zambia institute.
She said the initiative aimed at enhancing citizen engagement by
providing a user-friendly interface for accessing vital services and
information on employment, occupational safety and health and social security.
Speaking during the launch of the digital awareness campaign in
Lusaka yesterday, Ms Tambatamba said through the portal, individuals were
empowered to easily submit inquiries and receive assistance from the ministry,
thereby improving overall service delivery.
Ms Tambatamba said the ministry had received a total of 238
cases out of which 80 percent were already been addressed demonstrating the
ministry's commitment to efficient problem solving and responsiveness to the
labour market needs.
"The ministry has received a total of 238 cases out of
which 80 percent are already been addressed demonstrating the ministry's
commitment to efficient problem solving and responsiveness to the labour market
needs," Ms Tambatamba said.
She said the government service bus (GSB) and citizen support
portal platforms were created for members of the public in general and
employers/ employees on particular to derive maximum benefits.
Meanwhile in interpreting the 2025 Agriculture and Commercial
Show Theme Adapting to Climate Change, Ms Tambatamba noted that the theme
aligned well with the Ministry's interventions of digitizing its service for its
client.
"Digitizing the ministry's services inevitably reduces the
amount of the time and logistics that clients use to get to the ministry and its
offices dotted across the country, “She said.
Ms Tambatamba said the rising temperature, extreme weather and
new climate related risks among others were notable threats to workers' safety.
She said climate change shocked arising from the effected of
drought and floods lead to job losses, income insecurity and displacement.
She added that the digital intervention had also reduced the
amount of paper used in delivering services consequently which has had the
effect of reducing the ministry's carbon footprint.
End
No comments:
Post a Comment